Terms and Conditions

Effective Date: May 8, 2026

Welcome to Altranum Ltd (“Company,” “we,” “our,” or “us”). These Terms
and Conditions (“Terms”) govern your access to and use of our website,
https://altranum.xyz, and the digital
services we provide. By accessing our website or using our services,
you agree to these Terms. If you do not agree, please do not use our
website or services.

1. Use of Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You must not:

  • Use our website in violation of applicable laws or regulations.
  • Attempt to exploit, harm, threaten, or disrupt other individuals or businesses.
  • Transmit malicious code, spam, viruses, or other harmful material.
  • Attempt to gain unauthorised access to our website, systems, or data.
  • Interfere with the operation, security, or availability of our website.
  • Use our services in a way that infringes the rights of others.

2. Services Overview

Altranum Ltd provides digital services tailored to client requirements, including:

  • Website design and development
  • Custom software development
  • Web and mobile application development
  • Digital solutions and technology consulting
  • Website maintenance and technical support
  • Other digital services agreed upon with clients

The scope, deliverables, timeline, and cost of each project will be agreed upon in a written proposal, quotation, service agreement, or invoice. Additional work outside the agreed scope may require a revised quotation or additional payment.

3. Intellectual Property

Unless otherwise stated, the content on our website, including text, graphics, logos, layouts, and other materials, is owned by or licensed to Altranum Ltd and is protected by applicable intellectual property laws.

You must not copy, reproduce, distribute, modify, publish, or commercially exploit our website content without our prior written permission, except where permitted by law.

Ownership and usage rights for project deliverables, including designs, software, source code, and other materials created for a client, will be determined by the relevant written agreement. Third-party software, open-source components, stock assets, and licensed materials remain subject to their respective licence terms.

4. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and timely project information.
  • Supply content, materials, and access credentials reasonably required for the project.
  • Respond promptly to requests for feedback, approvals, and decisions.
  • Ensure supplied materials do not infringe third-party rights or violate applicable laws.
  • Maintain appropriate backups of their own data and materials where necessary.
  • Use completed deliverables in accordance with applicable laws and licence terms.

Delays in providing information, content, feedback, or approvals may affect project timelines and delivery dates.

5. Payments and Billing

Fees, payment schedules, deposits, and applicable taxes will be specified in the relevant quotation, proposal, invoice, or service agreement. Clients agree to make payments according to the agreed terms.

Where permitted by the applicable agreement and law, overdue payments may result in the suspension of work or services after reasonable notice.

Changes to the project scope that affect pricing or delivery dates must be agreed upon before additional work begins.

6. Revisions and Modifications

Revisions are provided according to the scope of work, selected service package, or written agreement. The number of included revisions and the definition of a revision may vary by project.

Requests exceeding the agreed revision allowance or substantially changing the original project scope may incur additional charges. We will communicate applicable costs and obtain agreement before proceeding with chargeable additional work.

7. Refunds and Cancellations

Refunds and cancellations are handled according to the applicable service agreement, the stage of work completed, and relevant legal requirements.

Because our digital services may involve customised work, costs already incurred and work already completed may not be refundable where the law permits. Any deposit, cancellation fee, or non-refundable payment term remains subject to applicable law and the terms agreed with the client.

Nothing in these Terms excludes or limits any consumer rights or statutory remedies that cannot lawfully be excluded or limited under applicable UK law.

8. Limitation of Liability

To the extent permitted by law, Altranum Ltd shall not be liable for indirect or consequential losses arising from the use of our website or services where such liability can lawfully be excluded.

We do not exclude or limit liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence, where applicable.

If you are a consumer, your statutory rights remain unaffected. Any limitation of liability applicable to a particular project will be set out in the relevant agreement and will be subject to applicable law.

9. Third-Party Services

We may use or integrate third-party software, platforms, hosting providers, payment processors, APIs, and other services to deliver our solutions.

Third-party products and services may be subject to separate terms, licences, privacy policies, fees, and availability requirements. We are not responsible for independent third-party services to the extent that their actions or failures are outside our reasonable control, subject to applicable law and any commitments made in a separate agreement.

10. Suspension and Termination

We may suspend or terminate access to our website or services where reasonably necessary, including where a user materially breaches these Terms, engages in unlawful activity, creates a security risk, or fails to meet agreed payment obligations.

Where appropriate and legally required, we will provide notice and a reasonable opportunity to resolve the issue before suspending or terminating services.

Termination does not remove payment obligations for services already provided or other obligations that remain enforceable under the applicable agreement and law.

11. Disclaimer

We take reasonable steps to maintain accurate information and reliable website operation. However, we do not guarantee that our website will always be available, uninterrupted, error-free, or free from security vulnerabilities.

Information on our website is provided for general informational purposes. Service-specific commitments, warranties, or performance requirements will be set out in the relevant written agreement.

Nothing in these Terms excludes or limits any warranty, condition, consumer right, or other protection that cannot lawfully be excluded or limited under applicable law.

12. Privacy and Data Protection

Our collection and use of personal information are described in our Privacy Policy. We handle personal information in accordance with applicable data protection laws.

Where consent is legally required for particular processing activities, we will seek that consent separately.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, except where mandatory legal provisions require otherwise.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, where legally applicable. Consumers may have additional rights concerning applicable law and where legal proceedings can be brought.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or legal obligations. The revised version will be published on this page with an updated effective date.

Changes will apply from the date stated in the revised Terms, subject to applicable law and existing contractual commitments. Where appropriate, we will provide notice of material changes.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

By accessing or using our website and services, you acknowledge that you have read these Terms and Conditions.