Privacy Policy
Altranum Ltd (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit altranum.xyz or use our services.
We handle personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.
1. Information We Collect
a. Personal Information
We may collect the following information when you contact us, request our services, or conduct business with us:
- Full name
- Email address
- Phone number
- Business and company information
- Billing and payment details
- Information you provide through contact forms or communications
b. Non-Personal Information
We may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Pages visited and time spent on our website
c. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality, analyse website traffic, understand visitor behaviour, and enhance user experience. Where required by law, we will obtain consent before using non-essential cookies. You can manage your preferences through available cookie settings or your browser settings.
2. How We Use Your Information
We may use your information to:
- Provide, manage, and deliver our services
- Respond to enquiries and communicate about projects
- Process payments and manage transactions
- Improve website performance and user experience
- Send service updates and administrative communications
- Send marketing communications where permitted by law
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
We process personal information where we have a valid legal basis, such as contractual necessity, compliance with a legal obligation, legitimate interests, or your consent, as applicable.
You may opt out of marketing communications at any time.
3. Sharing of Information
We do not sell your personal information. We may share your information with the following categories of recipients where necessary:
- Trusted service providers supporting our business operations
- Payment processors and financial service providers
- Website hosting, analytics, and technical support providers
- Legal or regulatory authorities when required by law
- Professional advisers and parties necessary to protect our legal rights
We take appropriate steps to ensure that third parties processing personal information on our behalf handle it securely and in accordance with applicable data protection requirements.
4. International Data Transfers
Your personal information may be transferred to or processed in countries outside the United Kingdom where necessary to provide our services or operate our business. Where UK data protection laws apply, we will implement appropriate safeguards for international transfers where required by law. These may include recognised adequacy regulations or approved contractual safeguards.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, provide our services, maintain business records, resolve disputes, and comply with legal obligations. When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
6. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your UK Privacy Rights
Under applicable UK data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Request restriction of processing in certain circumstances
- Request the transfer of certain personal information
- Object to certain types of processing
- Withdraw consent where processing is based on consent
- Object to direct marketing at any time
These rights are subject to applicable legal conditions and exceptions. To exercise your rights, contact us using the details provided in the Contact Information section below.
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO). Visit https://ico.org.uk/ for further information.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, security, or content. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take appropriate steps to delete it where legally required.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal obligations. Any updates will be published on this page with a revised effective date. We encourage you to review this policy periodically.
11. Do Not Track Signals
Some browsers offer a “Do Not Track” feature that allows users to express preferences regarding online tracking. Our website does not currently respond to these signals. You can manage cookies through available website settings and your browser preferences.
12. UK Data Protection Complaints
If you have concerns about how we handle your personal information, please contact us so we can review your concerns. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk/
13. Contact Information
If you have any questions about this Privacy Policy or our data protection practices, please contact us:
Company Name: Altranum Ltd
Website: https://altranum.xyz
Email: help@altranum.xyz
Phone: +1 505-933-6816
Registered Office: [Insert Altranum Ltd’s UK registered office address]
By using our website and services, you acknowledge that you have read this Privacy Policy.